158 Ferny Ave at Surfers Paradise Marriott Resort & Spa
Bangkok Thai Restaurant
330 m
Shop 2 62 Thomas Dr
Regale
430 m
Crown Towers Resort 5-19 Palm Ave
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
family-friendly
ocean view
a bit firm
misses some breakfast items
7.6/10
Very good
Rooms
6.7
Location
9.3
Service
7.3
Dining
6.7
Guest reviews
7.6/10
based on 5 reviews
4/5
based on 3066 reviews
7.8
7.8/10 based on 1692 reviews
#13 of 37 hotels in Surfers Paradise based on Tripadvisor
Alastair
United Kingdom,
December
2023
7.0/10
The hotel has a great location, close to Cavil Avenue and the beach, but the rooms need refurbishment and the noise level can disrupt sleep. The service is mixed, with some pleasant and helpful staff but others not so much. The dining offers a good variety but could be more appealing. Overall, the location is fantastic, rooms need updating, service is hit or miss, and dining is decent.
Rooms
5.0
The rooms are badly dated with old worn furniture and dated decor, needing refurbishment. The noise from the balcony was constant during the night.
Service
6.0
The service is mixed, with some pleasant and helpful staff, but others could be more friendly and attentive.
Location
9.0
The hotel is in a great location, a short walk to Cavil Avenue and right next to the beach, making it perfect for exploring the Gold Coast.
Dining
7.0
The dining experience offers a good variety but could be more attractive, especially in the coffee department.
Facilities
8.0
The facilities provide everything you need for a comfortable stay, but could use some updates to enhance the overall experience.
Ryan
United Kingdom,
November
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were spacious with an ocean view and a lovely sea breeze, making them great for families. Though a bit firm in the 2 bedroom units, they were still very roomy. The service was exceptional, with staff going out of their way to ensure a family-friendly atmosphere. The location was perfect, within walking distance to everything needed. The dining experience was good, especially enjoying time at the pools. The facilities were top-notch, making my stay comfortable and memorable.
Rooms
9.0
The rooms had an ocean view and a lovely sea breeze, perfect for families. They were large and good-sized, but slightly on the harder side in the 2 bedroom units.
Service
9.0
The staff were extremely friendly and helpful, ensuring a family-friendly atmosphere. The upkeep of the resort was exceptional, with high-quality bedding and linen.
Location
10.0
The location was great, with the hotel right on the tram line and within walking distance of everything needed. It was spotless and close enough to all attractions but still quiet.
Dining
8.0
The dining experience was enjoyable, with good food and the pools adding to the experience.
Facilities
9.0
The facilities were excellent, offering everything needed for a comfortable stay.
family-friendly
a bit firm
Judy
United Kingdom,
May
2023
7.0/10
The hotel's rooms were spacious and well-lit, providing a comfortable stay in a good location. However, cleanliness was an issue as there was a bad smell upon entering the apartment from the elevator.
Rooms
6.0
The rooms were spacious and well-lit, but cleanliness was a concern with a bad smell present upon arrival.
Service
7.0
The staff were pleasant and friendly, offering good service overall.
Location
9.0
The location was excellent, within walking distance of the main area and with convenient access to public transportation.
Dining
5.0
The dining experience fell short of expectations with issues like no hot water for tea and limited breakfast options.
Facilities
8.0
The hotel offers a variety of facilities including water slides, pools, a sauna, and a gym to enhance guests' stay.